Before open
Open dashboards: Vercel logs, Stripe, Supabase, Resend, support inbox, issue log, and rollback deployment.
- Logs open.
- Support inbox open.
- Rollback known.
First day room
Launch day war room
Launch day operating order: quiet launch, smoke test, controlled payment, support watch, logs, rollback, and 24-hour review.
The first day should be a small watched fire, not a fanfare wildfire.
First controlled user
Run the path as a real client and record timing for ask, checkout, result, email, account, support fallback.
- Path timed.
- Screenshots saved.
- No blocker.
24-hour review
After 24 hours review payments, failed emails, errors, page speed, support messages, and confusing copy.
- Error review.
- Support review.
- Fix list ready.
checklist
What to check
- Dashboard links prepared.
- Issue log template ready.
- Support macros ready.
- Known-good deployment bookmarked.
- Ads paused until controlled path passes.
red flags
When to stop
- No one watches support inbox.
- Ads start before controlled payment path.
- Rollback deployment unknown.
- Errors are discussed in chat but not logged.
done when
Definition of done
- First-day operating room is ready.
- Controlled payment passed.
- 24-hour review scheduled.
related doors