owner
Record the reason
Every change connects to a problem, metric, complaint, task, or roadmap note.
Do not change copy, pricing, routes, or email only because it sounds prettier today.
day one
What a new helper should read, check, and not touch on the first day working with OmenHall.
A new person enters the house not with a hammer, but with a map, a lamp, and respect for locked rooms.
owner
Every change connects to a problem, metric, complaint, task, or roadmap note.
Do not change copy, pricing, routes, or email only because it sounds prettier today.
owner
After important changes leave a short changelog: what changed, where, how to verify, how to rollback.
Do not leave the future team facing a riddle without a map and lamp.
everyone
If the user is vulnerable, anxious, or asks for risky advice, move the response back into safe boundaries.
Do not promise healing, guaranteed futures, legal wins, money, or influence over another person.
Before work, a new helper reads internal sections to avoid mixing public promises and operator notes.
Day one is for reading, QA, and small copy fixes, not blindfolded surgery.
checklist
handoff
red flags
related doors