All copy rules
pricing

empty states

Empty states that help

If the user has no purchases, archive, or emails yet, the page should explain the next step instead of looking broken.

Before

An empty account can look like an error.

After

Empty state becomes a signpost to product, demo scroll, support, or daily path.

Account

When archive is empty, say: your scrolls, letters, and favorites will appear here after the first reading.

  • CTA to recommender.
  • CTA to demos.
  • CTA to daily for free entry.

Purchases

If no purchases exist, explain free vs paid without shaming the user.

  • Do not just write empty.
  • Show purchase is optional.
  • Give one confident next step.

Safe words

  • will appear here
  • start small
  • try first

Words to avoid

  • you have nothing
  • empty
  • time to buy

QA checklist

  • Every empty state has one primary CTA.
  • There is a free alternative.
  • Copy does not blame the user.

CTA pair

Create first scroll

View sample

AccountEmpty archiveGuideFirst scrollSamplesShow format