Success
Purchase complete. The scroll appears in the account, and a link arrives by email if email is available.
- Check inbox and spam.
- Open account purchases.
- Use lost link flow.
after payment
after payment
After payment without a lost corridor
Success and cancel pages should explain what happened, where the email is, where the account is, and what to do if the link never arrives.
Before
After payment, the user may not know whether to wait for email or open account.
After
Success page gives three steps: check email, open account, contact support if failed.
Cancel
If payment was canceled, the page should calmly offer product, free path, or demo.
- Do not shame cancellation.
- Keep a path back.
- Offer a free entry.
Safe words
- purchase complete
- check email
- we can help
Words to avoid
- user error
- you rejected
QA checklist
- Success page has account CTA.
- Cancel page has free fallback.
- Lost link path is visible.
CTA pair
Open account
Email did not arrive