What can be deleted
Private question, reading text, archive copy, user notes, and some support content if no longer needed for the case.
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Reviewed 2026-06-24
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Data deletion policy
How a user can request deletion of personal content, what may remain in minimal form, and how support should close such requests.
plain summary
A user may request deletion of personal content. Some payment, dispute, security, and accounting records may be retained minimally when needed for legitimate purposes.
important notice
Some minimal records may be retained longer for security, abuse prevention, payment history, backups, or legal obligations. Support explains applicable limits when processing a request.
What may remain
Minimal payment, refund, dispute, abuse prevention, security logs, accounting records, and technical backups may remain for a limited time.
How to request
Email support@omenhall.com from the account or purchase email. Include the reading link or last id characters if available. Do not send banking data.
Confirmation
After processing, support should send a privacy confirmation email and, if needed, explain which minimal records were retained and why.