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Frequently asked questions

FAQ without fog: what to know before a reading

This page should answer practical questions: what is free, what is paid, where the result is, whether it can be deleted, how to share safely, and where the oracle's boundaries are.

The fewer mysteries around the rules, the stronger the magic inside the answer.

Start freePricing

Before a reading

The user can start with a free door or choose a paid scroll. A good question should be specific, but not demand a guarantee.

  • You can start free.
  • You can choose an oracle.
  • You can use the method guide.
  • You do not need to understand all systems first.

After a reading

The result should open through a clear transition. In the account, the user can find archive, scrolls, letters, favorites, and future echo notes.

  • Archive in account.
  • Share-safe card.
  • Echo after 7 days.
  • Deletion or private mode.

Payment and issues

If payment succeeds but the result does not open, the user should contact support. Such cases are reviewed through payment and reading records.

  • Technical failure.
  • Duplicate charge.
  • Lost link.
  • Refund question.

checklist

What the user should understand

  • Check free doors.
  • Understand price before payment.
  • Keep reading access.
  • Do not publish the private link.
  • Contact support without secrets or passwords.

FAQ

Short answers

What if I dislike the answer?

The answer is not a guarantee of the future. But if there was a technical failure, lost access, or duplicate charge, contact support.

Can I delete a reading?

Personal content should be deleted or redacted through account or support. Minimal payment records may be retained for accounting and disputes.

Can I ask about another person?

It is better to return the question to yourself: what do I see, what should I verify, where are my boundaries, and what step is honest?

related doors

Where to go next

Why trustLimits, privacy, fair process, and support before payment.What we never doNo future guarantees, fear, or professional advice.Safe useHow to avoid an anxiety loop of repeated questions.How it worksQuestion, shuffle, draw, seal, answer.Fair shuffleWhy cards are separated from interpretation text.AI transparencyWhat AI does, what the server checks, and what AI cannot know.FAQCommon questions before payment and after the result.RefundsHow technical failures, duplicates, and mistaken payments are reviewed.SupportPayments, lost links, data, accessibility, and errors.AccessibilityKeyboard, screen reader, contrast, reduced motion, and mobile zoom.